Our History

Allied Hospice & Palliative Care Inc. was founded in 2016 with a vision to set new standards in the realm of hospice care. From our inception, we have been driven by an unwavering commitment to offer compassionate, high-quality care to patients and their families. This commitment was recognized early on when we achieved ACHC (Accreditation Commission for Health Care) accreditation, a significant milestone that validates our adherence to industry best practices.
Our journey over the years has been filled with noteworthy achievements, each one a testament to our dedication to excellence. We have continually evolved to meet the needs of our community, adapting to changing healthcare landscapes while staying true to our core values of compassion, integrity, and respect for the dignity of each individual we serve.
While we take immense pride in what we have accomplished, we recognize that the road ahead is long and filled with opportunities for growth and innovation. As we look to the future, our mission remains unchanged: to continue serving our community with the highest standards of care. With a dedicated team of healthcare professionals and a comprehensive approach to patient well-being, we are excited about the possibilities that lie ahead.
We are grateful for the trust that patients and families have placed in us, and we are committed to continuing our journey toward making Allied Hospice & Palliative Care Inc. a beacon of comfort, support, and quality care for years to come.

About Us

Mission

Allied Hospice is guided by a tradition of personal, clinical and technological excellence. We believe that serving patients in the community setting is the most important activity of the organization.

We are dedicated to providing the highest quality of patient care with compassion and respect for each person.

Philosophy

Allied Hospice is driven by the philosophy of commitment to our patients, leadership and excellence as defined below. We recognize the unique physical, emotional and spiritual needs of each person. We strive to extend the highest level of courtesy and service to patients, families/caregivers, visitors and each other.

We deliver state-of-the-art hospice services with identified centers of excellence. We engage in a wide range of continuing education, clinical education, and other programs for professionals and the public.

We strive to create an environment of teamwork and participation, where through continuous performance improvement, people pursue excellence and take pride in their work, the organization and their personal development. We believe that the quality of our human resources—organization personnel, physicians, and volunteers—is the key to our continued success. We provide physicians and environment that fosters high quality diagnosis and treatment. We maintain financial viability through a cost-effective operation to meet the organization’s long-term commitment to the community.

Our Focus

Leadership - Effective leadership is critical to the success of quality improvement efforts. Quality is incorporated with the mission statement of Allied Hospice. Leaders are present and participate in quality improvement efforts, such as participating in quality related training and committees.

System - Allied Hospice has overall system designed to meet the needs of staff and patients and geared towards achieving high quality care. Allied Hospice maintains inventory of Medical Supplies which makes for easy provision of needs promptly.

Data - Adequate data is collected and analyzed to ensure that gaps in performance are corrected to ensure optimal performance. We establish a baseline which we will compare with and measure improvement.

Outcome Metrics in Focus

We diligently track a range of patient outcomes to evaluate the effectiveness of our care. Metrics such as average length of stay, incidences of infections, patient falls, pressure sores, and patient complaints and satisfaction are among the key performance indicators we monitor to ensure quality service.

Commitment to Patient Safety
Patient safety is a top priority for us. We adhere to rigorous safety protocols, including accurate patient identification, clear and effective communication among healthcare providers, stringent management of high-alert medications, and comprehensive measures to prevent patient falls and other risks.

Regular Self-Assessment for Continuous Improvement

To maintain and improve the quality of our services, we regularly conduct self-assessments in key areas. These include clinical governance and leadership, ethical practices and patient rights, verification of professional staff credentials, and support processes for obtaining informed consent from patients and their families. We also focus on quality measures and improvements, such as clinical best practices, infection control, medication management, and overall patient safety.

Our Team

Coordination of care is completed in a holistic fashion, designed to meet the physical, spiritual, emotional, and psychosocial needs of our patients. Allied Hospice captures this vision by utilizing an interdisciplinary team of professionals dedicated to our patient's unique circumstances.

Medical Director

The Medical Director oversees the medical aspects of the hospice program, ensuring the highest standard of care is maintained. They collaborate with the patient's primary care physician and hospice team to create and update individualized care plans.

Director of Nursing

The Director of Nursing supervises the nursing staff and coordinates the delivery of clinical care services. They play a key role in ensuring that the nursing team provides effective symptom management and high-quality care to the patients.

Spiritual Counselor (Chaplain)

The Spiritual Counselor provides emotional and spiritual support tailored to the patient's and family’s belief system. They may lead prayers, provide counseling, or simply offer a listening ear to help people come to terms with existential questions raised by the end-of-life experience.

Social Worker

Social Workers assess the social, emotional, and financial needs of the patient and family. They can assist in connecting families with community resources, facilitate family meetings, and provide counseling for emotional stressors such as grief and adjustment to illness.

Health Aide (Hospice Aide)

Health Aides, often known as Hospice Aides, assist with the basic daily needs of the patient. This can include bathing, dressing, and toileting, as well as basic health monitoring like checking vital signs. Their role is essential for maintaining the patient's comfort and dignity.

Pharmacist

The Pharmacist ensures the appropriate management of medication, including those for pain relief and symptom control. They collaborate closely with the Medical Director and nursing staff to adjust medication plans as necessary.

Volunteer

Volunteers offer non-medical support to hospice patients and their families. This could range from companionship and running errands to providing respite for caregivers. While they are not involved in administering medical care, their role is critical for enhancing the quality of life for both the patient and their family.

Dietitian

The Dietitian provides guidance on nutritional needs and can help manage symptoms through diet. They tailor advice to individual patient needs, taking into account difficulties in swallowing, digestive issues, or loss of appetite.

Breavement Coordinator

The Bereavement Coordinator specializes in providing emotional support and resources to family members both during and after the end-of-life process. They organize grief support groups, provide one-on-one counseling, and may send follow-up care packages or letters to the family.

Physical Therapist

Physical Therapists work with patients to maintain or improve mobility and manage pain, aiming to enhance the quality of life. Their focus is on comfort and safety, rather than rehabilitation.

Occupational Therapist

Occupational Therapists help patients maintain everyday skills like feeding, bathing, and dressing, adapted to their physical limitations. Their goal is to promote a sense of dignity and independence for as long as possible.

Durable Medical Equipment Coordinator

The Durable Medical Equipment (DME) includes equipment such as hospital beds, wheelchairs, oxygen concentrators, and other devices that are designed for long-term use. The DME Coordinator ensures that all equipment is delivered, installed, and maintained properly for the comfort and safety of patients.